Please read this agreement in its entirety.

To reserve your rental, this agreement must be completed electronically and a copy of the driver’s license must be submitted for all drivers who will be operating the golf cart.

Drivers’ licenses must be emailed to: info@visitsherkston.com

*Please note, completing an online booking requires accepting the terms and conditions of this contract, an electronic agreement to this contract, will be considered legally binding in a court of law.

Prior to your arrival you must provide the host also known as Safe Property Services 0/a Visit Sherkston

Name of Booking Guest

Address

DOB

Phone

Email

Drivers License #

Class of License

NAMES OF ALL GUESTS OCCUPYING THE VACATION RENTAL MUST BE NOTED

Please provide both FIRST & LAST NAMES along with AGES for all guests.

All guests ages 6 and up must have a resort registration wristband. Failure to properly account for all occupants of your booking, will result in SAFE Property Services amending your booking to accurately account for guests. Additional charges may be applied to your booking and are the sole responsibility of the Guest if inaccurate occupancy numbers are entered at the time of booking.

Failure to name occupants staying at the rental property may result in limited or no access to your rental and the resort.

NAME AGE

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Pets are only permitted in rental units that specify being pet friendly.

All pets must also be disclosed below, and kept on leash at all times

Name:

Breed:

Age:

Size

*Failure to disclose pets will result in the forfeiture of your deposit. Bringing a pet to a non pet friendly unit, will result in an automatic forfeiture of your deposit, and may result in removal from the rental premises.

Please note that changes to the occupancy list may be made up to 7 days prior to arrival. Changes made less than 7 days prior to the arrival of the scheduled start date of the reservation will not be honoured.

GUEST OBLIGATION:

Guest confirms to be minimum 25 years old and recognizes it is an offense to falsely represent themselves. The Lessee is required to be on-site for the full duration of the stay with any registered guests under 25 years old.

Bookings that consist of all adult groups, every member of the group must be a minimum of 25 years old, or the booking will not be accepted. No exceptions will be made.

The Guest may be asked to provide photo ID to SAFE Property Services on demand at any point during the rental period.

Any reservation found to have been booked under false, deceptive or misrepresentative information will be subject to loss of any rental monies paid, and the party will not be permitted to check-in, or will be removed from the property if they have already checked-in, without refund. SAFE Property Services and the property owner reserve the right to refuse service to anyone for good cause. Rude, belligerent, or vulgar language will not be tolerated and is cause for reservation termination, with no refund.

No unauthorized guests are allowed on the premises. Occupancy is strictly enforced, and fines will be applied at the discretion of SAFE Property Services for exceeding the number of permitted/registered guests.

The Guest is not permitted to have day guests enter the resort. Anyone attending the unit must be registered to the vacation rental and accounted for in the total rental occupancy number (6-8 persons unit depending, please ensure you have double checked your rental listing).

If visitors or more people than the maximum occupancy number lists are found to be on the premises without prior consent, they will be removed from the grounds and the security deposit will be forfeited.

Unauthorized guests may be cause for immediate termination of rental without refund.

SAFE Property Services reserves the right to remove guests from the unit for rude or derogatory behaviours, violations of park rules or breach of this contract. In the event you or your group is removed from the resort, no refunds will be given and all movies paid will be forfeited, including your security deposit.

SAFE Property Services reserves the right to provide reasonable alternative accommodation to guests as needed, at the discretion of SAFE Property Services in the event a reservation vacation rental becomes unavailable.

UNIT ACCESSIBILITY:

Check-In time is 3:00 pm or later on the day the guest’s scheduled booking begins. No early check-ins will be permitted. Guests that check in earlier than the scheduled time without approval are subject to a $100 fee that will be deducted from guest’s damage deposit.

All check in documentation and communication is sent via email, to the email entered at the time of booking. Once reservations are made you will be sent a booking confirmation via email – this email will also outline your payment schedule and due dates. Double check you are entering your correct credentials. SAFE Property Services is not responsible for guest error, or not receiving communications due to spelling errors, or incorrect email addresses being entered.

Five days prior to your arrival you will be sent an email titled PRE-CHECK IN FORM. This form MUST be completed to validate your booking and ensure accurate occupancy numbers. Once you complete your Pre-Check In Form, you will be provided with a link to the GUEST PORTAL.

The guest portal will provide a house manual and general information about your rental unit, the resort and surrounding area. Links for resort events will also be included. There is also important information regarding the rental units’ mechanicals and golf cart usage. Please read the rental guide in its entirety. Failure to read the house manual, and not follow outlined house rules, and park regulations may result in fines or loss of deposit.

*Please note that lockbox codes and door pin pad codes will not be made visible until 2:00 pm on the day of your arrival and will not be accessible past 10:00 am the day of check out.

Check-Out time is 10:00 am or earlier on the day guests' scheduled reservation ends.

Any delays in check-out, without prior consent of SAFE Property Services shall result in the guest being charged an additional $100 fee to be deducted from the damage deposit.

*You will be able to access the resort as early as 11 am on the day your scheduled booking begins – however golf carts and rental access will be denied until 3:00 PM

If at any time leading up to your vacation rental, the booked rental becomes unavailable due to mechanical failure, damages, or change in owner availability, SAFE Property Services reserves the right to provide reasonable alternative accommodation to guests as needed, at the discretion of SAFE Property Services. While these occurrences are rare, the guest will not be entitled to a refund.

PARKING (VEHICLE AND WATERCRAFTS):

All trailers provide parking for up to a maximum of two motor vehicles.

No more than 2 vehicles will be permitted to park at the rental site. Excess vehicles must park in the resort's overflow designated parking areas in various locations within the park. DO NOT park on the lawn of your rental. Watercraft devices such as boats and Seadoos must be parked in resort approved areas ONLY.

FUNPLEX/WATER PARK ACCESS:

Funplex passes are not included with bookings made on www.visitsherkston.com dir="ltr">Sherkston charges for use of waterpark, pools and splash pad and are not included in the rental price. They must be pre-purchased online or onsite during the dates of your stay.

To purchases passes online, please visit https://form.jotform.com/22072...

Passes purchased online are available to pick up from the resort Welcome Center, upon arrival.

Passes bought onsite can be purchased directly at the resort Welcome Center.

All costs associated with funplex passes are the responsibility of the renter and will not be reimbursed by SAFE Property Services.

THIRD PARTY OWNED ACTIVITIES:

All costs associated with third party owned and operated activities are not included in rental rates, or with FunPlex passes and are the responsibility of the renter and will not be reimbursed by SAFE Property Services.

Activities such as axe throwing, trampoline, aerial challenge or Splash Adventure Park are not operated by SAFE Property Services or Sherkston Shores. Hours, pricing and availability are subject to change without notice. All costs are separate from www.visitsherkston.com and Sun Retreats and are the sole responsibility of the guest.

PAYMENT/CANCELLATION POLICY:

Credit Card payments are the only accepted form of payment on www.visitsherkston.com

The guest may contact SAFE Property Services by phone at 1-800-804-2150 or email info@visitsherkston.com for all stay related questions, concerns, or inquiries.

All inquiries made via phone or email are responded to in sequence. It may take up to 1 business day to receive a response.

All check in and resort information will be sent via email and is the responsibility of the guest to familiarize themselves with prior to arrival.

While onsite, guests are encouraged to text 1-800-804-2150 for assistance.

RESORT CLOSURES:

If Sherkston Shores Resort is unable to open due to a government mandated closure, and the guests’ booking must be cancelled by SAFE Property Services, all paid funds will be refunded to Guest, less 10% which is held back for administrative costs.

Limited access or no access to amenities for inclement weather will not be a valid reason for refund.

If the resort is open and operational and resort amenities are closed, the Guest will not be granted a refund. All resort construction, maintenance and closures are beyond the control of SAFE property services and will not warrant a refund.

ALARMS, SECURITY SYSTEMS AND SURVEILLANCE:

Most rentals are equipped with security systems and exterior surveillance systems.

Exterior cameras are placed to capture common and general areas such as the parking, steps, entrances and decks of rental properties. All cameras are installed and operated by the owners.

Exterior camera footage is for safety reasons, and in the event of damages or rental disputes will be referred to, as evidence.

Guests are not permitted to remove, unplug, or cover cameras during their stay.

Any damages caused to cameras or alarm systems will result in a deduction of $500 from the security deposit.

PROPERTY USE:

The guests will use the property in a good and careful manner and only for the purpose for which it was designed. The guests will comply with all the outlined rules and regulations of SAFE Property Services and the Resort. While on the premises the guest is responsible for themselves and occupants on the property. All furnishings, furniture, decor, interior and exterior contents and golf cart have all been inspected prior to the arrival of the guest.

The guest agrees to properly care for and maintain the unit, golf cart and their contents for the duration of the rental period. This includes but is not limited to:

• Golf carts are charged regularly when not in use, and overnight

• Golf cart chargers are not left in direct sunlight or in rain

• Golf cart is not used for joy rides, off roading, or other improper situations as outlined in this contract

• Golf carts will only be driven on designated roads and paths. Use over green spaces, curbs etc. may cause damages that are the responsibility of the guest.

• Outdoor patio cushions and pillows are stored in applicable deck storage or inside during adverse weather conditions, as applicable.

• Umbrellas and awnings are closed in high winds and adverse weather conditions to avoid damages and malfunctions.

• Air conditioners are not set to lower than 72F/22C degrees, to avoid freezing the unit.

• Carpets, couches, and soft furnishings are kept dry and free from spills, urine and stains. *Please avoid sitting on furniture with wet swimwear.

• Remotes for TVs, stereos, AC units etc. are returned to the same spot as found upon arrival.

• Décor, appliances, furniture etc. is not moved or rearranged, and in the event items are moved they must be returned to their original home prior to departure.

UPKEEP & MAINTENANCE:

The guest agrees to immediately inform SAFE Property Services of any damages, maintenance, or cleanliness matters. SAFE Property Services must be given the opportunity to rectify all matters. Issues that are not brought to the attention of SAFE Property Services immediately are ineligible for a refund and will not be compensated later.

Upon check out, the rental unit must be left in good condition. This means that the trailer should be vacated in the same condition it was found upon check-in. All garbage and food shall be removed. The trailer must be swept, toilet clean and free of debris, golf cart and trailer securely locked, and all keys returned to designated areas. Failing to do so will result in additional fees being deducted from security deposit. Keys must be returned upon vacating the rental unit. Lost keys and/or passes are the full responsibility of the renter and replacement will be deducted from the security deposit.

HOUSE AND RESORT RULES:

The guest will be provided with a copy of the resort rules, as outlined by Sun Retreats Sherkston Shores within their house manual. The outline will provide a full breakdown of any possible fines that may be imposed by the resort for breaking the rules.

All fines will be deducted from the guest's deposit.

The guest agrees to comply with all local laws, regulations, and Sherkston Shores Resort community rules regarding the use of the premises. Guests will comply with all owners set rules as follows:

SMOKING:

Smoking, vaping, pipe and bong usage is strictly prohibited in the rental premises. This includes but is not limited to cigarettes, marijuana, hashish, hookahs etc.

Deposits will be forfeited if smoking occurs within the rental premises. Smoking waste found in or around premises can result in forfeiture of deposit at the discretion of SAFE Property Services.

Smokers must only smoke outdoors. Please ensure all windows and doors are closed. Units that are found to smell like smoke on departure are subject to a $250 damage deposit deduction.

All cigarette butts must be properly disposed of. DO NOT leave them in the firepit or on the surrounding grounds of the rental unit. The littering of cigarette butts is subject to a $100 damage deposit deduction.

PETS:

If you bring a pet you are responsible to add the pet to your booking at time of filling this agreement out as well as indicate pet information on this contract. Pets are not allowed in the unit unless specified. Pet friendly units are clearly identified. Deposit will be forfeited if a pet is found to have been in a unit that was not authorized.

Any damages to the rental unit caused by your pet will result in funds being deducted from the security deposit. Failure to clean up after pets in and around the premises can result in forfeiture of deposit amount at the discretion of SAFE Property Services.

Pets must be kept on leash at all times in communal resort areas. Failure to do so may result in funds being deducted from your deposit.

SAFE Property Services welcomes service and guide dogs, support animals, and therapy animals. Please note that these animals must also be named on the contract.

FURNISHINGS:

Each unit is independently owned. All units will vary in decor and furnishings and are furnished by the owner.

While SAFE Property Services makes every effort to accurately showcase each rental unit, interior/exterior unit changes may occur without notice. This includes but is not limited to painting, furniture, décor etc.

HOUSEKEEPING:

The unit is equipped for light housekeeping. Additional fees are not charged at the time of booking for cleaning; however you are responsible to leave the rental unit in the same condition on departure as it was on your arrival. Failure to follow our housekeeping policy will result in fees being deducted from your deposit.

Failure to follow the below guidelines will result in funds being deducted from your deposit

All dishware, cutlery, pots, pans etc. washed, dried, and put away

All garbage taken out and disposed

All lights and fans are turned off prior to vacating

All keys – trailer, golf cart and lock are returned to applicable space (lockbox, interior hook etc)

BBQ propane turned off from the top of the tank

BBQ grill brushed down

BBQ grease trap emptied into garbage – DO NOT pour into sink

Clean toilet and make sure to leave it free or urine or feces

Ensure all windows are closed and locked

Ensure golf cart is plugged in to charge

Golf cart is secure with provided lock / boot if applicable

Sink left clean and clear of debris

Turn off gas burners/stoves

All spills and food crumbs must be cleaned up –countertops and appliances are to be wiped down, and floors should be swept/vacuumed. Failure to adhere to these rules will be considered sufficient cause for deductions of monies from the security deposit.

Guest understands that any housekeeping not completed, such as garbage left behind, dishes unwashed and/or not put away, will result in additional charges being deducted from the security deposit.

It is recommended that the guest takes images, and/or video of the unit and golf cart upon arrival and departure of the unit.

*Upon arrival at the unit, if it is not satisfactory, it is the responsibility of the guest to contact SAFE Property Services immediately so any concerns can be rectified. If this is not done, a request for refund will not be honoured at a later date. *

All toiletries, pillows, and linens are the responsibility of the Guest.

SAFE Property Services will not reimburse any guest for any forgotten toiletries, pillows or linens purchased during their stay.

SECURITY DEPOSIT:

A credit card hold of $800 is required 24 hours prior to check-in and is automatically applied to the card used for booking. Credit card numbers cannot be changed after the booking is made. This deposit is used when necessary to cover any damages to the rental property or golf cart, caused by vacationers and/or their guests.

SAFE Property Services reserves the right to use all or part of the deposit at the full discretion of SAFE Property Services. Should the damage exceed the amount of the deposit, the guest remains liable for the balance. Charges can occur up to 120 days after check-out.

In the event damages surpass the $800 security amount, the guest understands and agrees that additional charges may be applied to the credit card to compensate for damages, or loss of income caused directly by the damages/negligence of the guest.

The damage hold will be released from the card within 7 business days of departure, assuming the unit and cart are returned in the same condition in which they were found.

LOSSES, DAMAGES & NEGLIGENCE:

The renter is responsible for risks of all loss, theft, and damage to the unit, golf cart, and property from any and every cause. If any property is lost or damaged or stolen, the guest will be responsible for all costs associated with replacing property or returning property to its original state of repair, appearance, and condition. The Lessor is not responsible for any theft or damage to guests' belongings. Renters are responsible to ensure the premises of the rental are locked when not in use, and the golf cart is secured every evening.

DAMAGE AGREEMENT:

Any damages to furniture, floors, walls, lighting or any other furnishings within the rental unit will be charged at a minimum of $30, up to total cost for replacement item and cost to owner to have item fixed, delivered, installed or otherwise to bring unit back to original condition, at owner’s discretion.

KEY CHARGE: A $15 fee per key and $50 per gate card, if applicable will be charged to guests for failure to return any and all rental property keys. These charges shall be deducted from the security deposit.

BBQ FEE: a $100 charge will be applied if propane is not shut off and BBQ cleaned and stored back in its original condition.

CLEANING FEE: If a unit or cart is not returned in its original condition there will be a minimum fee of $250, deducted from the security deposit. Additional cleaning charges will be charged at $75 per hour, and charged at Safe Property Services’ discretion.

SECURING THE PROPERTY: Failing to lock all doors and windows of the rental, along with locking the lockbox or leaving the golf cart unsecured without the boot lock will result in a charge of $100 each. Damaged golf cart boot locks will be charged at $100 each.

GARBAGE/WASTE: All garbage must be taken with you and disposed of in the designated trash areas of the resort (white fenced areas labeled garbage/recycling). Failure to remove garbage, remove your food from the fridge upon departure will result in a charge of $50 each. Littering i.e. leaving cigarette butts, beer bottles etc. around the premises of the rental will result in a $100 charge.

MECHANICALS: All rental units run on limited power supply. 30 or 50 amp service is provided within the resort and varies site to site. This means that you are unable to operate multiple devices, electronics, small kitchen appliances etc. at once.

During heat waves the rental works overtime. Guests will not be compensated for power surges, tripped breakers or power outages.

Air conditioning units are sensitive and due to the nature of limited power supply – these units are not like typical home units. They are not equipped to be used at full power for long durations of time. Air conditioning units CANNOT be set below 72. Setting lower than the indicated temperature may cause the unit to malfunction or freeze. The guest will not be moved to another unit and will be charged for service call in the event they have negligently caused damages to the air conditioning unit. If A/C cannot be repaired prior to next guest arrival, guests will be charged at a rate of $100/day.

FAILURE TO REPORT DAMAGES: If damages occur that guest fails to report at the time of occurrence, which affects the use and enjoyment of the next guest, guest will be charged at the discretion of SAFE Property Services

Additional fees may be charged at SAFE Property Services’ discretion. Fees are not limited to the following:

BBQ Cleaning Fee $100

Broken TV $750

Broken Lockbox $75

Broken Locks/Door handles $150

Cleaning of Cigarette Butts $100

Clogged drains/pipes due to misuse $150+

Failure to Secure Unit $100

Failure to Secure Cart $100

Frozen Fridge/Freezer from overloading/not shutting door $350

Garbage Removal Fee $25 per can/bin/bag

Improper use of A/C affecting next rental $100 per day day

Littering on the rental premises $100

Locked out service call $100

Loss of Remotes $40 each

Ripped Screen Door $100 each

Underage golf cart drivers (and immediate loss of cart) $700

GOLF CART USAGE:

ALL DRIVERS OF GOLF CART MUST BE OVER 21 YEARS OF AGE and hold a valid G-class drivers’ licence. The driver must have their license on them always when operating the golf cart.

Guests assume all responsibility for the golf cart for the duration of the guest's stay.

• Guests acknowledge receipt of the equipment/property known as the golf cart. The equipment/property was examined prior to the guest’s arrival and found to be in good working order upon receipt (except as noted below).

• The golf cart must be inspected by the guest at the time of arriva. Any noted damages, cracks, dings, scratches or otherwise must be submitted in writing via email to SAFE Property Service. Guest further acknowledges that the equipment/property is leased by SAFE Property Services for the use and purpose for which it was manufactured.

• Guests shall return all equipment (cart, keys, charges, locks etc.) no later than the date and time specified as the check out date/time or upon demand of SAFE Property Services. The equipment/property shall be returned in the same condition as it was received.

• Guests shall pay to SAFE Property Services, upon demand for any delay in the equipment being returned past the noted check out time, at the rates provided until the equipment is returned to SAFE Property Services. Daily rates will apply unless other arrangements have been made in advance. Daily rates will apply if the equipment is kept after the scheduled return date. All days including weekends, holidays are chargeable.

• Guests shall reimburse SAFE Property Services upon demand for the loss of income, caused by negligence or damage, or any damage to the equipment or property while it’s rented to the guest. The guest will be responsible for all costs and amounts, including reasonable attorney’s fee, incurred by SAFE Property Services in collecting and amounts owing by Guest hereunder or in otherwise enforcing Lessor’s rights hereunder.

• Guests shall identify and hold SAFE Property Services harmless from and against all liability including bodily injury, death, dismemberment, and property damage, arising out of the use or operation of the equipment or use of property by guest or anyone using or operating the same with guests express or implied consent.

• Guests acknowledge they will not be provided a replacement cart, or new cart in the event the cart is inoperable due to neglect. i.e. failure to charge when not in use, damages etc.

• Guests shall abide by all rules and guidelines of Sherkston Shores governing the use of the golf cart equipment.

• Guests shall not allocate or assign the rental agreement or sublease the golf cart or any associated equipment.

• Guests understand the use of the golf cart is at their own risk. Guests are solely responsible for themselves and any parties occupying the cart at any time. Guests are responsible for any damage caused to self, others, cart, or any property even during normal use of the golf cart. Any costs incurred during use is charged at the guest's expense.

• Guests will not overload the cart with more occupants than there are available seats.

• Guests acknowledge that they will not drive golf cart under the influence and open alcohol containers are not permitted. In the event a driver is caught intoxicated or with open alcohol containers, the guest will lose all privileges of the golf cart rental and their security deposit.

• Guests are responsible to drive the cart and ensure all passengers are being transported in the order in which it was intended. This means no roof surfing, no sitting on passenger’s laps, no standing on the rear footrest etc.

• Guests acknowledge any fines incurred while using the cart, for driving the wrong way, underage driving, driving recklessly etc. will be charged back and deducted from the security retainer.

• Guest agrees that in the event the cart becomes inoperable or requires a tow, they will not have the cart towed or serviced by any service provider other than SAFE Property Services. If a cart is found to have been towed without consent of SAFE Property Services, guests understand that any issues/charges that may arise from such tow are the sole responsibility of the renters and take full responsibility and liability of any and all damages that may occur.

• If at any time guest decides to leave the golf cart anywhere on the resort i.e not safely on your rental site overnight, it is being made accessible to theft. If the cart is found on roadways, fields, beaches or otherwise and the guest has not notified SAFE Property Services, it will be considered golf cart abandonment and will result in the loss of your deposit.

• Guests agree that in the event they cause damage to the golf cart and make it unavailable for the subsequent guests, they will be subject to pay a per date rate to compensate for the loss of the vacation rentals’ golf cart. The daily rate is $90 per day that a guest will be charged to compensate for a rental cart being placed at the vacation rental unit. The guest will be charged the total number of days the golf cart has been made unavailable.

*Please be aware that use of golf carts on the beach is at guests own discretion and risk.

We do not recommend using the golf carts in the sand. Any issues or damages caused to the cart while being used in the sand are the sole responsibility of the guest.

Carts can get stuck during normal use and require towing.

Towing of the golf cart is at guest’s expense at the rate of $175/tow.

If a cart is towed by anyone other than SAFE Property Services a fee of $90 will apply.

All fees will be deducted from the security/damage deposit.

INDEMNIFY & HOLD HARMLESS:

The guest shall indemnify and hold SAFE Property Services harmless to the fullest extent permitted by the laws of Ontario, in effect at the time against and in respect of any and all actions, suits, proceedings, claims, demands, judgments, costs, expenses (including advancement of reasonable attorney’s fees), losses, and damages resulting from guest negligence, loss theft, death or dismemberment.

The Guest will be responsible for all risk of loss, theft, damage, or destruction to the property from any and every cause for the duration of their stay. With the exception of the gross negligence or willful misconduct of the Lessor, the guest will indemnify and hold harmless the Lessor and its agents against any and all claims, actions, suits, proceedings, costs, expenses, damages and liabilities, including lawyer's fees and costs, arising out of or related to the guest's use of the property.

SAFE Property Services, on behalf of the owner, attempts to properly maintain the vacation rental. The guest agrees to immediately notify SAFE Property Services of any maintenance problems so that the situation can be remedied as soon as possible.

SAFE Property Services and the property owner are not responsible for any inconveniences that may occur to which it is out of their control. This includes, but not limited to, power outages, water outages, sewage issues, rain, storms or adverse weather conditions, mandatory evacuations, construction, mechanical failure such as pool, hot tubs, loss of internet connections, lack of cable for televisions, closures of resort operated or third party operated amenities.

No refunds will be given for occurrences beyond owner’s control. Owner shall not be held liable for any injuries that may occur to the guest or their guests during their stay. SAFE Property Services and property owners are not responsible for any theft or damage to guests’ belongings during their stay at the vacation rental.

Electronic agreement to these terms is binding.